Webio Finish in Top Two of Network Computing Awards 2017

03 Apr 2017

Webio was announced in the top two positions for ‘Contact Centre Product of the Year’ at the Network Computing Awards ceremony in London on March 30th.

This was Webio’s first year participating in these awards and are over the moon with their finishing position in the top two. “As a new player in in the market, to finish in the top two positions is a great achievement, comments CEO Cormac O’Neill.

“We are truly honoured to be recognised by our customers and peers. Our newly launched Conversational Messenger product has been really well received by the market and we couldn’t be happier with its performance. It is also just one of a number of new AI driven products that are being added to the Webio Conversational Interface platform.

The Webio team are working hard on new initiatives so 2017 is shaping up to be a great year.

The Network Computing Awards, which have been running since 2007 and were set up to recognize IT solutions and companies that are helping organizations to function better by getting the most out of their hardware, software, networks, and systems.

For a listing if complete results visit.

Experience the wonder of Conversational AI for Customer Engagement

If you need to improve your customer engagement, talk to us and we'll show you how AI automation via digital messaging apps works.

METRICS WE’VE ACHIEVED

52%

Uplift in Payment Arrangements

42%

Increase in Agent Productivity

57%

Decrease in Operational Costs

48%

Increase in Customer Engagement