Webio News Updates

€1.75 Million Investment in Conversational AI

Date: 2026-06-14 Webio announces a significant investment to enhance its conversational AI capabilities, aiming to improve customer engagement and service efficiency.

Confirmed Speaking at Customer Engagement Summit

Date: 2020-11-02 Webio is set to speak at the upcoming Customer Engagement Summit, discussing innovative approaches in customer communication.

Platinum Sponsor at Future of the Contact Centre

Date: 2022-08-30 Webio has been announced as a platinum sponsor for the Future of the Contact Centre Conference, highlighting its commitment to advancing the industry.

Shortlisted in Two Categories at Network Computing Awards

Date: 2023-02-26 Webio is proud to announce that it has been shortlisted in two categories at the Network Computing Awards for its innovative solutions.

Top Two Finish in Network Computing Awards

Date: 2017-04-18 In a recent achievement, Webio finished in the top two at the Network Computing Awards, solidifying its reputation in the tech industry.

Upcoming Conversational Interface Conference

Date: 2023-11-24 Webio prepares for the next Conversational Interface Conference, promising an engaging lineup of experts and insights.

Whipping Up a Storm in Retail Sector

Date: 2023-11-24 Webio showcases its AI-driven customer conversation tools that are transforming retail engagement.

Expansion with AI Chatbots

Date: 2021-11-18 The company expands its conversational interface platform, introducing AI-powered ‘Webio Propensity Chatbots’ to optimize customer interactions.

Conversational Messaging with Funding Circle

Date: 2022-11-24 Webio partners with Funding Circle to deliver enhanced conversational messaging capabilities.

Introducing Conversational Middleware to US

Date: 2023-09-28 Webio officially launches its conversational middleware technology in the US, targeting increased customer service efficiency.

Google’s Blackbox Connect 20 Programme

Date: 2023-03-03 Webio is shortlisted for Google’s Blackbox Connect 20 Programme, marking a significant milestone for the company.

Securing Place on Google Blackbox Programme

Date: 2023-09-28 Webio successfully secures a spot in Google's esteemed Blackbox Programme, reflecting its innovative development in AI.

Launch of Stripe Payment Processing

Date: 2022-08-31 Webio adds a new skill to its platform with the integration of Stripe payment processing, enhancing its service offerings.

Innovation in Collections Technology Award

Date: 2018-12-11 The company wins the 'Innovation in Collections' award, recognizing its substantial impact on the industry.

Future of Customer Service at CCMA

Date: 2022-08-31 Webio participates in discussions on the future of customer service at the CCMA event, sharing insights on technological advancements.

Launch of the 2018 Conversational Interface Conference

Date: 2023-11-24 Webio announces the launch of the 2018 Conversational Interface Conference, reinforcing its dedication to industry growth.

Best Use of Technology Award

Date: 2019-05-17 Webio is awarded for the best use of technology in collections and customer service at a prominent awards ceremony.

Credit and Collections Technology Power List

Date: 2019-12-02 Webio is recognized as one of the top companies on the Credit and Collections Technology Power List.

WhatsApp Business Integration

Date: 2020-12-22 Webio successfully implements WhatsApp Business for enhanced customer service in Italy.

AI and Compliance in Collections Conversations

Date: 2024-03-04 Webio discusses the importance of AI and compliance in managing customer conversations in debt collections.